Yann Taxi Tignes
ski season 2025-2026
Frequently Asked Questions – Yann Taxi Tignes
Are you planning your stay in Tignes and wondering about your transfer? Find all the answers to the most frequently asked questions about Yann Taxi private shuttle services.
Booking and Pricing
How do I book a transfer with Yann Taxi?
The reservation is made online via the form available on all pages of the site. Enter your date, time, point of departure, destination and number of passengers. You will receive a Quick confirmation by SMS or WhatsApp with all the details of your transfer. The process is simple, fast and secure.
What are the Yann Taxi transfer rates?
Rates are fixed and negotiated in advance when booking. There are no hidden surcharges, no mileage charges or surcharges for luggage or ski equipment. The price includes all services on board (water, WiFi) and varies according to the distance travelled. To get a personalized quote, simply fill out the booking form.
How's the payment going?
Payment is made at the end of the journey. You can pay by credit card, in cash or by bank transfer. The amount is the one confirmed at the time of booking, not surprisingly. No deposit is required at the time of booking.
Is it necessary to book well in advance?
It is recommended to book as soon as possible, especially in high season (school holidays, weekends). However, Yann does his utmost to respond to last-minute requests according to his availability. The earlier you book, the more likely you are to secure your preferred time slot.
How do I cancel or change a reservation?
To cancel or change your reservation, contact Yann directly via SMS, WhatsApp or phone as soon as possible. The cancellation conditions are communicated to you at the time of booking confirmation. Yann remains flexible and understanding in the face of unforeseen events.
Vehicle and Capacity
How many passengers can travel in the vehicle?
The Mercedes V-Class can accommodate up to Maximum 7 passengers with their luggage and ski equipment. The space is generous and comfortable for all travellers. The seats are spacious and the journey is made in premium conditions.
Can skis and mountain equipment be transported?
Yes, the vehicle can carry without limitation skis, snowboards, ski boots, poles, helmets, snowshoes and suitcases. The cargo space is perfectly suited for winter sports equipment. You do not have to worry about the volume of your equipment.
Are pets allowed?
Yes, the pets are welcome on board at no extra charge. Dogs and cats can accompany you during the journey. Simply inform when booking so that everything is planned. Yann loves animals and welcomes them.
Is the vehicle equipped for winter?
Yes, the Mercedes V-Class is perfectly equipped for the mountain : winter tires, snow chains, all-wheel drive and all the necessary safety equipment. Yann has a Recognized expertise in alpine driving and has perfect control over snowy, icy roads and harsh weather conditions.
Is there WiFi and water on board?
Yes, on Free WiFi and water bottles are available on board for your comfort throughout the journey. You can stay connected or hydrate freely.
Can I book for a group of more than 7 people?
The Mercedes V-Class accommodates a maximum of 7 passengers. For larger groups, contact Yann who will be able to study possible solutions according to availability. He can sometimes arrange several vehicles if necessary.
Service and Availability
What are the availability times?
The service is available 24 hours a day, 7 days a week, all year round. Yann adapts to all flight and train schedules, whether very early in the morning, in the evening or even at night. Your transfer is possible at the time that suits you.
What happens if a flight or train is delayed?
Yann monitors flight and train schedules in real time. In case of delay, it automatically adjusts the pick-up time at no additional cost. You have nothing to do, the driver will be waiting for you. This is one of the great advantages of private service over collective shuttles.
Can we make stops on the way?
Yes, it is possible to make quick stops (supermarket, bakery, pharmacy) en route, provided you mention this at the time of booking and have provided sufficient time if you have a flight or train to take. Yann remains flexible to meet your needs.
Does the driver speak several languages?
Yann speaks French and English fluently. He can communicate in both languages to facilitate your trip and answer all your questions during the journey.
Is the service available all year round?
Yes, Yann Taxi is available all year round, in both winter and summer seasons, for all your transfers to and from Tignes. Whether for skiing in winter or hiking in summer, the service remains the same.
Places of Support
Where is the care in Tignes?
Yann's coming to pick you up. directly in front of your accommodation in Tignes, whether in Val Claret, Le Lac, Tignes 1800, Les Boisses or Les Brévières. It is a full door-to-door service. You do not have to travel to a meeting point.
Where is airport pick-up?
Yann is waiting for you in the Arrivals hall with a sign in your name. It tracks your flight in real time and adapts in case of delay. The exact meeting point is confirmed by SMS before your arrival. All you have to do is follow the ‘arrivals’ signs and search for your name.
Where is the pick-up at the stations?
Yann is waiting for you in front of the main entrance to the station, on the forecourt side. The exact meeting point is confirmed by SMS. In the event of a train delay, it automatically adjusts its arrival time. You only have a few metres to walk from the dock.
Destinations and Routes
What destinations are served from Tignes?
Yann Taxi serves Geneva, Lyon, Chambéry, Grenoble, Turin and Milan airports, the Bourg-Saint-Maurice, Moûtiers and Aime TGV stations, as well as all Tarentaise ski resorts (Val d’Isère, Les Arcs, La Plagne, Val Thorens, La Rosière, Sainte-Foy-Tarentaise, etc.).
See the following pages for more details on each destination:
Transfers to airports:
- Transfer Tignes – Geneva (GVA)
- Transfer Tignes – Lyon Saint-Exupéry (LYS)
- Transfer Tignes – Chambéry (CMF)
- Transfer Tignes – Grenoble (GNB)
- Transfer Tignes – Turin (TRN)
- Transfer Tignes - Milan Malpensa (MXP)
Transfers to TGV stations:
Transfers to neighbouring ski resorts:
- Tignes – Val d’Isère
- Tignes – Les Arcs
- Tignes – La Plagne
- Tignes – Val Thorens
- Tignes – La Rosière
- Tignes – Sainte-Foy-Tarentaise
Do you have any other questions?
If you have not found the answer to your question in this FAQ, do not hesitate to contact Yann directly. He will be happy to answer all your questions and advise you on the best transfer for your situation.
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